
In the book's first chapter, the devil appears briefly to Berlioz, a literary magazine editor, as "a transparent citizen," a "phantasm" (p. 8) that disappears after Berlioz closes and opens his eyes. Then, in the midst of a conversation between Berlioz and Ivan, a poet, about whether Jesus was real or fictitious, the devil appears to both of them and joins their conversation, looking only unusual enough to be thought "a foreigner" (p. 10). He is troubled by their atheism and their corresponding belief that humans determine their own fate. Besides assuring them that Jesus did in fact exist, the devil predicts the precise manner in which Berlioz will die, and he turns out to be right. Slipping on spilled sunflower oil in the third chapter, Berlioz falls onto the rails of an oncoming tram-car, which severs his head. From this beginning, we might assume that Woland (the name Bulgakov eventually gives the devil) will perpetrate evil and, while he is at it, prove the powerlessness of humans to predict or control the future. But the novel's epigraph, from Goethe's Faust, has prepared us for something else; it is a question asked by Faust, answered by Mephistopheles: " '...who are you, then?'/'I am part of that power which eternally/wills evil and eternally works good.' "
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